Returns & Exchanges Policy

At Kaisercraft, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unused condition. Please ensure all packaging remains intact to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring they are well-protected for transit, and include your printed return authorization form inside the box.

• 3.
  Ship the Package

  Affix the provided shipping label to your package and drop it off at any authorized postage location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.